Effective date: August 6, 2026
Last updated: August 6, 2026
These Terms and Conditions govern your use of https://prikton.com/ and your interactions with Prikton.
By accessing this website, submitting an enquiry, requesting a quotation or using our services, you agree to these Terms and Conditions. If you do not agree with them, please stop using the website.
In these terms, “Prikton,” “we,” “us” and “our” refer to Prikton, a Shopify design, development and digital marketing agency based in Kolkata, India. “You” and “your” refer to any visitor, prospective client or client using our website or services.
Prikton provides services that may include:
Our contact details are:
Prikton
416/1 Majhi Para Road
Thakurpukur, Kolkata 700063
West Bengal, India
Email: Hello@prikton.com
Website: https://prikton.com/
These terms govern:
A project may also be governed by a proposal, quotation, Statement of Work, service agreement or other written agreement accepted by you and Prikton.
If a project-specific agreement conflicts with these website terms, the project-specific agreement will take priority for that project.
Nothing on this website creates a client relationship until Prikton has accepted the project and any required agreement, deposit or initial payment has been received.
You must be at least 18 years old and legally able to enter into a binding agreement to use our paid services.
If you contact or engage Prikton on behalf of a company or another organization, you confirm that you have authority to act for and bind that organization.
We try to keep the information on this website accurate and current. However, service descriptions, examples, prices, timelines, technical information and other website content may be incomplete or become outdated.
Website content is provided for general information. It is not a binding quotation, guarantee or professional legal, tax or financial opinion.
We may correct errors and change or remove website content without notice.
Submitting a contact form, booking a call or sending a message does not require Prikton to accept your project.
Before accepting a project, we may ask for information about your:
Any quotation or proposal is based on the information available when it is prepared. If the requirements later change or important information was omitted, we may revise the scope, fee or delivery schedule.
Unless stated otherwise, a quotation remains valid for 15 days from its issue date.
The services included in a project will be described in the applicable proposal, quotation or Statement of Work.
Anything not expressly included is outside the agreed scope. Examples may include:
Out-of-scope work may require a separate quotation or written change request.
You agree to provide the information, access, content and feedback reasonably needed to complete the work.
Your responsibilities may include:
You must not send account passwords through an unsecured form or public message. Where possible, use Shopify collaborator access, limited user accounts or a secure password-sharing system.
Prikton is not responsible for delays or errors caused by missing, inaccurate or late information supplied by you.
Project fees, payment stages, currencies and due dates will be stated in the applicable proposal, invoice or agreement.
Unless agreed otherwise:
We may pause work, withhold deliverables or delay a launch while an invoice remains overdue.
An overdue payment does not remove your responsibility to pay for completed work or costs already committed for the project.
The number of included revisions will be stated in the project proposal or agreement.
A revision means a reasonable adjustment to work already produced within the approved brief. It does not include a new concept, a different project direction, added functionality or work that reverses a previous approval.
Please provide revision requests in one clear, consolidated message whenever possible. Fragmented or conflicting feedback may delay the project.
Additional work may be charged when:
We will seek approval before beginning chargeable additional work.
Any delivery date is an estimate unless Prikton expressly agrees to a fixed deadline in writing.
Timelines depend on timely access, content, feedback, approvals and payments. A delay on your side may move the project to the next available production slot.
If we receive no necessary response for 30 consecutive days, we may classify the project as inactive. Before doing so, we will make a reasonable attempt to contact you.
Reactivating an inactive project may require:
If a project remains inactive for 60 days or more, we may close it and invoice completed work. Payments already applied to completed work or reserved production time will not automatically be refunded.
When we submit work for review, you are responsible for checking it carefully.
Your approval confirms that the reviewed work is acceptable, including its:
A project will be treated as completed when:
Requests made after completion may be treated as maintenance or new work.
Projects may depend on third-party products or services such as Shopify, WordPress, hosting providers, payment gateways, themes, apps, plugins, APIs, analytics tools, shipping providers or domain registrars.
Unless expressly included in our proposal, you are responsible for:
Prikton does not control third-party platforms. We cannot guarantee that they will remain available, secure, compatible or unchanged.
We are not responsible for outages, price increases, policy changes, discontinued features, account suspensions, API restrictions or technical problems caused by an independent provider.
Work required because of a third-party change may be quoted separately.
Unless agreed otherwise, Prikton retains ownership of:
We may reuse general knowledge, methods and non-confidential components in other work.
You retain ownership of content and materials you supply, subject to any third-party rights.
You give Prikton a limited permission to use those materials only as needed to provide the agreed services.
You confirm that you own or have permission to use all text, images, logos, fonts, videos, product information and other materials you provide.
Unless a written agreement says otherwise, ownership of custom final deliverables created specifically for your project transfers to you after all related invoices have been paid in full.
Ownership does not transfer for:
Third-party materials remain subject to the licence terms of their respective owners.
Unless you ask us in writing before the project begins, Prikton may display publicly launched work in our portfolio, proposals, case studies and social channels.
We will not intentionally publish confidential business information, private analytics or customer data without permission.
If the project is subject to a confidentiality agreement that prevents portfolio use, that agreement will take priority.
Each party may receive non-public business, technical or commercial information from the other.
Both parties agree to use confidential information only for the project and to take reasonable steps to protect it.
Confidential information does not include information that:
More detailed confidentiality obligations may be included in a separate service agreement or NDA.
You are responsible for safeguarding credentials connected with your business and website.
After project completion, you should:
Prikton is not responsible for unauthorized activity caused by your failure to secure an account after access has been handed back or is no longer required.
Design, development, SEO and conversion work can support business performance, but results depend on factors outside Prikton’s control.
Unless a specific written guarantee is included in your agreement, we do not guarantee:
Examples, testimonials and case studies show past work or individual experiences. They do not promise that another client will receive the same result.
We may change, suspend or discontinue any part of the Prikton website without notice.
We do not guarantee that the website will always be:
We may restrict access when necessary for maintenance, security, legal compliance or protection against misuse.
You must not use this website to:
We may restrict access or take legal action if we reasonably believe the website is being misused.
The website may link to third-party websites, tools or resources.
These links are provided for convenience. They do not mean that Prikton owns, controls or endorses the linked service.
You use third-party websites at your own discretion and under their terms and privacy policies. Prikton is not responsible for their content, availability, security or conduct.
To the extent allowed by law, the website and its general content are provided on an “as available” basis.
We do not make implied promises about the website’s accuracy, availability, fitness for a particular purpose or freedom from infringement.
Any warranty applying to paid services will be limited to what is expressly stated in the relevant project agreement and what cannot legally be excluded.
Nothing in these terms excludes a right or remedy that applicable law does not allow us to exclude.
To the fullest extent permitted by law, Prikton will not be liable for indirect, incidental, special, punitive or consequential losses, including loss of:
Prikton’s total liability connected with a paid project will not exceed the fees you paid to Prikton for the specific service that directly caused the claim.
These limits do not apply where liability cannot legally be limited, including liability arising from fraud, wilful misconduct or another exclusion prohibited by applicable law.
You are responsible for maintaining suitable backups, reviewing deliverables and taking reasonable steps to reduce avoidable loss.
To the extent permitted by law, you agree to compensate Prikton for third-party claims, losses and reasonable costs resulting from:
This obligation does not apply to the extent that a claim was directly caused by Prikton’s fraud, wilful misconduct or breach of an express written obligation.
You may stop using the website at any time.
Either party may end a service engagement according to the termination terms in the applicable proposal or agreement.
Prikton may suspend or terminate work if:
Termination does not cancel amounts owed for completed work, committed costs or non-cancellable third-party purchases.
Sections concerning payment, ownership, confidentiality, liability, indemnification and dispute resolution will continue to apply after termination where relevant.
Refund eligibility depends on the project stage, completed work, reserved production time and costs already incurred.
Refunds are not automatically available for:
The separate Refund and Cancellation Policy and any project-specific agreement provide more information. If they conflict, the signed project agreement will take priority.
Neither party will be responsible for a delay caused by events reasonably outside its control.
These events may include natural disasters, severe illness, war, civil disturbance, government action, internet or power failures, cyberattacks, labour disputes or widespread failure of a third-party platform.
The affected party should give notice when reasonably possible and resume its obligations when the event no longer prevents performance.
This section does not remove an obligation to pay for work already completed.
You agree that communications sent by email, contact form, messaging service, electronic invoice or project platform may satisfy requirements for written communication, subject to applicable law.
You are responsible for keeping your contact information current and checking messages sent to the address you provide.
These Terms and Conditions are governed by the laws of India.
Before starting formal proceedings, both parties agree to make a reasonable attempt to resolve a dispute through written discussion.
If the dispute cannot be resolved, the courts with jurisdiction in Kolkata, West Bengal, India will have exclusive jurisdiction, unless applicable law requires a different forum.
If any part of these terms is found invalid or unenforceable, the remaining terms will continue to apply.
The invalid part will be limited or adjusted only as much as necessary to make it enforceable where legally possible.
If Prikton does not immediately enforce a right under these terms, that does not mean the right has been waived.
A waiver is effective only when confirmed in writing by an authorized representative of Prikton.
You may not transfer your rights or obligations under these terms without our written permission.
Prikton may transfer these terms as part of a lawful sale, restructuring or transfer of its business, subject to applicable law.
These terms, together with any accepted proposal, Statement of Work, invoice terms and other signed agreement, contain the agreement between you and Prikton concerning the relevant subject matter.
They replace earlier discussions or representations about that subject matter, except where both parties agree otherwise in writing.
We may update these Terms and Conditions when our services, business practices or legal obligations change.
The revised terms will be published on this page with a new “Last updated” date.
Changes will apply from the stated effective date. A material change to an active project will not override a signed project agreement unless both parties agree to it.
Questions about these Terms and Conditions may be sent to:
Prikton
416/1 Majhi Para Road
Thakurpukur, Kolkata 700063
West Bengal, India
Email: Hello@prikton.com
Website: https://prikton.com/
